Time Management

SETIAP DARIPADA KITA MEMPUNYAI HAK DAN LAYAK UNTUK BERJAYA .  Semuanya boleh diurus sekiranya kita tahu rashianya.  Kita boleh mengubahnya sekiranya kita mahu....pilihan di tangan ANDA. 

Setiap manusia dianugerahkan 24 jam sehari.  Tiada perbezaan di antara orang yang berjaya dengan mereka yang belum berjaya.  Mereka diberi keseksamaan dan peluang yang sama untuk mengecapi kejayaan.  Yang membezakan di antara mereka yang benar-benar berjaya dengan mereka yang belum diberi peluang untuk berjaya hanyalah cara mereka mengendalikan masa.  Sebahagian dari kita tidak tahu membezakan di antara pekara-pekara yang harus diberi keutamaan, di antara SEGERA (URGENT) dan PENTING (IMPORTANT).  Ramai di antara kita juga melakukan kerja-kerja yang kurang nilainya jika dibandingkan dengan masa yang diberikan dan akhirnya banyak pembaziran masa yang telah dibelanjakan dalam satu-satu hari jika dibandingkan dengan tugasan penting yang harus dilakukan.  Akibatnya, banyak kerja-kerja yang tertangguh, ramai yang kecewa apabila berurusan dengan kita dan sebagainya. Kuncinya ‘ kita yang mengawal masa dan bukan masa yang mengawal kita’.  Kita akan menjadi lebih cekap dan berkesan sekiranya kita dapat menguruskan dan mencari satu pendekatan mengenai pengurusan masa dengan baik.

Di Akhir program ini para peserta akan;

Memahami kuasa sikap terhadap proses pengurusan masa
Memahami matlamat di dalam hidup
Memahami tentang bahayanya pencuri masa
Memahami tentang kepenting penjadualan dan bagaimana ingin menggunakannya
Memahami peripentingnya keseimbangan dalam hidup

PERSONAL MYSTERY - Elements of Professionalism

10 ways to control attitude

OFFICE MANAGEMENT

Working quality control

MASTERING MANAGING GOALS-SETTING

THE SECRET OF PLANNING AND SCHEDULING YOUR TIME

Working with a Things-To-Do list

Weekly and daily planning

TIME MANAGEMENT AND MIND MAPPING

The power of mind mapping          

MEETING

The effective meeting

ACTION PLAN

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Customer Service Excellent

INTRODUCTION

Good manners and the appearance of success are the essence of the professional.  When an individual looks good, he feels confident and competent. Thus, he will transmit the correct signals reflecting his true abilities in the working or social environment. 

Excellence at the workplace also calls for character, integrity, fairness, honesty and a determination to do what is right.  An organisation with a clear sense of direction will provide the purpose for everybody to move in unison towards achieving the business objectives. A high-caliber organisation is, after all, merely a reflection of its people.

COURSE DESCRIPTION

This workshop will focus on creating an awareness and developing social and business skills.  It also emphasizes the concept of personal mastery and interpersonal relations.

FOR WHOM

In a customer-oriented organisation, this workshop is applicable to all employees.

COURSE OBJECTIVES

This programme helps:

• To create awareness about the participants’ potential and capacity
• To shape the organisation’s character through high ethical standards
• To project a confident personality and a professional appearance
• To equip themselves with tools to unlock team dynamics
• To enhance teambuilding and team motivation
• To create a pleasant and productive business environment for both employees and customers. 

METHODOLOGY

The workshop is highly participative and practical, with extensive individual and group simulations.  Lectures will be reinforced with practical application,  role-playing, and music.

DURATION

Three days from 9.00 am to 5.00 pm..

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The Missing Link

Once they have been equipped with the basic things in level 1 and 2, they would be tested in level 3 where the real business come into the picture.  In this stage they would be exposed with how to survive in the real business.  It would involve with full filling customers’ requirement, customers’ need and customer’s want.  It involves with negotiation process, presentation, tendering, investment, doing project, competition to win projects, influencing power etc.  During economy down turn how their prediction on the organisation behavior and their future.  They would be facing with very difficult scenario where they got to decide to close the business and retrench very potential people in the organisation or they decide to survive and come up with something which they think could save the company survival .  All these scenario would be played in the games’ simulation during the activities.

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S.W.A.T (Special Warriors And Tactical) Team @ Corporate Warriors ; Team Building Level III

The CORPORATE WARRIORS or CORPORATE WAR GAMES is experiential corporate war simulation game that describe business corporate world today.  Uncertainty in the market forces and unexpected changes would be definitely effect the business performance.  We have seen so many `big players’ who spend almost whole of their life to built up their empire but collapse in one day due to so many reasons.  The CORPORATE WARRIORS would explore the causes inclusive the human weaknesses from top to bottom, internal factors and external factors, within human control and beyond of human control and we turn it into synergy process to strengthen the corporate team.  The program is combination between class room and out door, conceptual and practical, experiential and adventure.  By adopting CHANGE MANAGEMENT's training philosophy, P.I.E (Practical, Interesting And Enjoyable), this program is aimed to make participants experience the new things and apply all the business issues in the program in their workplace.   

At the end of program, participants will be able to: 

• Remember and apply the Principal Of War and leadership
• Working under pressure                                                     
• Recognize the value of creative thinking, leadership and synergy. 
• Be more gentle and smart when dealing with crisis
• Adopt the changes and overcome fear of change
• More appreciate their team members and build up respect amongst each other.
• Sharpen their negotiation, communication, presentation and others human skills
• Educate participants to be more ideas generated and share their views openly

 `CORPORATE WARRIOR’ is a 4-day customized corporate team building program that was designed purposely for those who involve directly with business management.  This program is suitable for all level from top level management to lower level in any business environment.  It also being customized to support the corporate team culture development efforts of our clients.   

PROGRAM’S CONTENTS

The contents of the program include interactive management, communications, corporate image, value and culture, visioning and corporate direction, project and process management, negotiation, total customer satisfaction, interpersonal relations, organization, leadership, business games, quality management systems, individual and team performance management, crisis management and corporate survival.  

• Anchoring the principal of management PLOC (Planning, Organising, Leading and Control)
• Principal of War
• Principal of leadership
• Clear and understand the company’s direction (`map’)
• Jungle survival                                                                  
• Strategies to conquer the enemies (competitors)
• Think GLOBALLY and act LOCALLY 3 elements of effective control and commanq  Adopt to uncertainty (Readiness)
  
  
  

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Apprentice Program - Business Challenge ; Team Building Level III

Once they have been equipped with the basic things in level 1 and 2, they would be tested in level 3 where the real business come into the picture.  In this stage they would be exposed with how to survive in the real business.  It would involve with full filling customers’ requirement, customers’ need and customer’s want.  It involves with negotiation process, presentation, tendering, investment, doing project, competition to win projects, influencing power etc.  During economy down turn how their prediction on the organisation behavior and their future.  They would be facing with very difficult scenario where they got to decide to close the business and retrench very potential people in the organisation or they decide to survive and come up with something which they think could save the company survival .  All these scenario would be played in the games’ simulation during the activities. 

FIRST PRINCIPLE
HONOR THE CUSTOMER

CUSTOMERS’ ATTRIBUTES	OUR  RESPOND
Customer has a NEED	We have a JOB TO DO
Customer has a CHOICE	We must be BETTER CHOICE
Customer has SENSIBILITIES	We must be CONSIDERATE
Customer has an URGENCY	We must be QUICK
Customer is UNIQUE	We must be FLEXIBLE
Customer has HIGH EXPECTATIONS	We must be EXCEL
Customer has INFLUENCE	We have hope for MORE CUSTOMERS
BECAUSE OF CUSTOMER, WE EXIST

-          Anon

 Objective Of The Program 

At the end of the program, participants would:-

• Develop their own strengths and reduce their own weaknesses
• Develop stronger link and relationship between team players and leader
• Manage their people more effectively
• More human oriented
• Be able to know the characteristics customers
• Be able to manage crisis in management and business
• Understand and more focus on the company’s Vision and mission
• Understand the importance of market research
• The various factors in market research that need to considered
• Undertake a simple market research process
• Do an analysis on market data
• Formulate a the appropriate marketing strategies
• Monitor the implementation of the marketing strategies

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Dynamic Leadership In Team ; Team Building Level II

Our focus in this level is more to the leadership competency, what are their roles and functions.  How they could differentiate between their individual roles, their own tasks and their function as a leader to the team. The participants would be exposed with style of leadership, mindset changing, characteristics of effective leaders, project management, how they react during crisis time, people management, etc.  At the end of the program, we would expect that the participants would be able to react and take some proactive action as a leader.

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We Are One ; Team Building Level I

Our focus in this stage is just to focus on the participants’ comprehension and commitment on the company’s vision and missions.  How they adopt all those things and make it  as a norm and culture in their life.  Once they understand with company’s direction than they would more focus towards company’s mission and vision. Other than that, we would touch on the individual skills, their strengths and weaknesses, guidance to achieve their goals and recover their fear and how to overcome it.  We would also emphasis our activities and training focus on the synergy process where the effective and efficient achievement would come from team work approach and the team who have right competence skills members, right attitudes and right knowledge.

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Corporate grooming And Image Power

In today’s fast-paced business world, impressions regarding your competence, intelligence, and reliability are often formed within seconds – based on your appearance. Knowing how to present yourself as effective and confident is as critical as any business skill on your resume.  Good manners and the appearance of success are the essence of the professional.  By looking good, the executive feels confident and competent. In other words, he will project his true abilities in the working or social environment.   However, merely wearing the clothes of a ‘corporate image’ will not get you far. Excellence at the workplace also calls for character, integrity, fairness, and a determination to do what is right.  A high-caliber organization is, after all, merely a reflection of its people. 

COURSE OBJECTIVES 

At the end of the programme, participants will be able to:

¨       Project a confident personality and a professional appearance

¨       Shape the organization’s character through high ethical standards

¨       Develop self-professionalism at work and in various business situations.

¨       Display good business manners in performing their job functions.

¨       Create a pleasant and productive business environment for both employees and the customers/public. 

COURSE CONTENTS 

This workshop will focus on creating awareness and developing social and business skills.  A winning professional image advertises what you have to offer for self, organization and profession. The issues covered will include:

• Personal mastery
• Courtesies and Protocol of the business world
• Professional presence & lasting first impressions
• Communication skills
• Image power
• elements of style
• corporate wardrobe (plus colour choice)
• Managing your stress
• Dining and Entertaining Etiquette

FOR WHOM 

This workshop is applicable to all employees. 

METHODOLOGY                                             

The workshop is highly participative and practical, with extensive individual and group simulations.  Lectures will be reinforced with practical application (good posture, table manners, skincare & make-up), role-playing, and music.

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ASMA UL HUSNA BUILDING CHARACTER

Merupakan satu program spiritual yang memberi penumpuan kepada pembangunan serta pengurusan nilai dalaman (innerself values) manusia dan pendorong seseorang untuk berubah melalui proses penyemaian nilai murni dan pembentukan jiwa. Pendekatan ABC99 secara taktikal dan strategik dan penumpuan kepada konsep re-engineering dan membantu manusia melihat diri mereka semula dari kaca mata yang bersih (Zero Mind). Pendekatan yang tidak terbatas (universal approaches) dan ia membantu para peserta dalam usaha pencariannya tentang makna hidup, pencariannya tentang kedamaian dalam kerjaya, hubungan sesama manusia, kejujuran, keikhlasan dan tanggungjawab dengan kerja dan sebagainya. ABC99 akan mengekplorasi dari sudut ‘spiritual, emotion,mindset, attitude dan knowledge’. Belum terlambat untuk membuat ‘postmortem’ di atas kegagalan yang telah dilakukan, ‘back to basic’, pasti kita boleh merungkai kembali permasalahan sebenar. 80% krisis pengurusan yang dihadapi oleh organisasi adalah berpunca dari masalah komunikasi – bertentangan serta perbezaan pendapat, masalah prinsip, egoism, masalah sikap, pengendalian emosi dan krisis dalaman (Hati dan emosi yang terbolak balik – tiada ketentraman dan kedamaian). Ini merupakan satu gap yang amat sukar diubati, namun ia bukan menjadi satu alasan untuk tidak boleh diubah. Dengan membiarkan ia berlaku hanya akan memberatkan keadaan dan ia akan menjadi bertambah parah dan ‘barah’. Akhirnya ia akan menjangkit serta melumpuhkan seluruh anggota badan. Maka kecundanglah satu peradaban manusia dan institusi yang dipanggil organisasi. Maka dengan itu konsep penjernihan jiwa akan menjadi ‘software’ yang paling berkesan dan secara langsung menjadi ‘anti virus’ dalaman dan mampu menjadikan manusia kembali kepada peradaban nilai murni yang boleh diterima oleh semua manusia.

PENDEKATAN

Methodologi yang disampaikan oleh para penceramah adalah pendekatan ‘experiential Learning’ – Satu siri pengembaraan bagi menguruskan spiritual dan emosi, banyak menggunakan bantuan video, simulasi, ekspresi penceritaan yang boleh membawa para peserta mengalami secara sentuhan rohani yang berkesan. Banyak pendekatan simulasi pengembaraan emosi di dalam program ini di mana para peserta akan merasai dan mengikuti pengembaraan emosi dengan lebih berkesan sama ada secara praktikal atau simulasi. Pengembaraan yang penuh dengan kesan bunyi (sound effect).

NOTA PENTING: Program ini merupakan program pengurusan spiritual dan emosi. Ianya BUKAN PROGRAM UGAMA, namun ugama Islam dan Al-Quran menjadi bahan rujukan utama. Ianya juga boleh dihadiri oleh mereka yang bukan berugama Islam - Mereka hanya diminta mengambil nilai-nilai murni bersesuaian dengan ugama anutan masing-masing.

OBJEKTIF PROGRAM

• Para peserta akan didedahkan dengan :-
• Didedahkan akan peripentingnya perubahan diri melalui 7Drivers, 7Values dan 99 SIFAT-SIFAT HEBAT ASMA’UL HUSNA
• Peripentingnya pencernaan kesedaran spiritual dan emosi
• Didedahkan akan peripentingnya keikhlasan dan kejujuran dalam tindakan/pekerjaan
• Memahami akan proses pengawalan serta pembentukan peribadi
• Didedahkan dengan peripentingnya pembentukan mental melalui ‘positive thinking and mindset’
• Didedahkan akan proses mencari jalan pulang (kembali kefitrah asal - penyucian dan pembersihan hati)
• Dapat mengaplikasikan konsep ABC99 dalam TINDAKAN dan perbuatan

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Strategic Performance Corporate Assessment - BSC/KRA/KPI

To ensure company grows and develops as per planned, we should have some mechanisms to assess the performance of the company as a benchmark or an indicator to the performance.  One of the assessment methodologies that well accepted nowdays is Balance Score Card - KRA/KPI.  It would be a road maps and `blue print' to business and corporate entity to monitor the performance of the business.  We should adopt the self-assessment KPI, BSC and SFO tools and embarked on its implementation under Strategic Business Plans for certain period of time that we have identified. The new reporting system will support this implementation and the outcome that allow top management and managers to take an immediate action. However, as corporate or business entity we should contemplates to begin the strategic development journey and KPI Development that require some benchmarking on the scorecards with existing practicing organization worldwide. The development of the corporate strategic map and scorecard that support the company's Board and Group Pesident’s strategic directions and concern of and long term goals of company are very crucial in avoiding any pitfalls in the implementation and transformation of company.  unfortunately, there are still many companies are working hardly to achieve their own goals and objectives but fail to measure it accordingly based on structured assessment system.  Balance Score Card, Key result Area, Key Performance Indicator are the system that have been cascade down to monitor every sector in the unit to support the main company's vision, mission and objectives.  Due to that with our experiences and expertise in Strategic Management would like to share our knowledge to consult you in these areas.  The program is designed structuredly by combining workshorp and training to enable participants to get involve and understand the process well.  At the end the participants would be able to drive themselves in handling things in the workplace and more clear their part to support company's vision and objectives. This transfer knowledge base concept would benefits participants and company more.  

The proposed workshop will encompass the activities for creating new direction, awareness; build competencies for the preparation of the knowledge acquisition (k-acquisition), reviewing and relating vision, mission and targets using balanced scorecard tool, followed by the updating of the company's Strategic Business Plan key targets areas.

 THE OBJECTIVE OF WORKSHOP 

The objective of the seminar and workshop are as follows:

1. Identify the required data and information needed for the workshop
2. Identifying and preparing the pre requisite knowledge needed before attending the workshop
3. Upon completion of  the workshop, client should be able to formulate clear Strategic Direction and LT Strategic Business Plan that become the basis for the submission of their Business Plan preparation for its Board approval
4. As a basis of formulating developing a preliminary strategy maps and scorecards.
5. Provide relevant contents of the workshop  and client expectations

Foster a win-win strategic relationship between client and its consultant through long term partnering and continuous knowledge collaboration.

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REVEAL YOUR SECRET PONTENTIAL IN YOU !!!

Positive thinking creates the energy where "all things are possible," and even more importantly, it attracts others to you by promoting the best possible environment for working with people.  A Leader that has true leadership is the one who not only accomplishes goals, but is also a motivator, self-reliant and more importantly, someone to look up upon when times are difficult. In everyday event, leaders manage and execute plans that meet objectives. To do so, leaders must be competent not only in planning operations, but also in communicating the plans for execution. Beyond being a functional leader, a true leader takes a proactive role in leading his/her team together through the voyage of continuous improvement with meaning.

Everything (your potential) in you but you need somebody to assist you how to take that things out  and apply it... 

Call us or make an appointment with us : we could share the success stories.

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