Apprentice Program - Business Challenge ; Team Building Level III

Once they have been equipped with the basic things in level 1 and 2, they would be tested in level 3 where the real business come into the picture.  In this stage they would be exposed with how to survive in the real business.  It would involve with full filling customers’ requirement, customers’ need and customer’s want.  It involves with negotiation process, presentation, tendering, investment, doing project, competition to win projects, influencing power etc.  During economy down turn how their prediction on the organisation behavior and their future.  They would be facing with very difficult scenario where they got to decide to close the business and retrench very potential people in the organisation or they decide to survive and come up with something which they think could save the company survival .  All these scenario would be played in the games’ simulation during the activities. 

FIRST PRINCIPLE
HONOR THE CUSTOMER

CUSTOMERS’ ATTRIBUTES	OUR  RESPOND
Customer has a NEED	We have a JOB TO DO
Customer has a CHOICE	We must be BETTER CHOICE
Customer has SENSIBILITIES	We must be CONSIDERATE
Customer has an URGENCY	We must be QUICK
Customer is UNIQUE	We must be FLEXIBLE
Customer has HIGH EXPECTATIONS	We must be EXCEL
Customer has INFLUENCE	We have hope for MORE CUSTOMERS
BECAUSE OF CUSTOMER, WE EXIST

-          Anon

 Objective Of The Program 

At the end of the program, participants would:-

• Develop their own strengths and reduce their own weaknesses
• Develop stronger link and relationship between team players and leader
• Manage their people more effectively
• More human oriented
• Be able to know the characteristics customers
• Be able to manage crisis in management and business
• Understand and more focus on the company’s Vision and mission
• Understand the importance of market research
• The various factors in market research that need to considered
• Undertake a simple market research process
• Do an analysis on market data
• Formulate a the appropriate marketing strategies
• Monitor the implementation of the marketing strategies

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